Contact NOVA Chemicals


                        Manufacturing Locations

                        • Joffre, AB, Canada
                          NOVA Chemicals reception - 403.314.8611
                          For general inquiries during business hours 8:00 a.m. - 4:30 p.m. Don't know an employees direct telephone number? That's OK — our receptionist can connect you to all departments/employees on site.
                          Joffre Site Operations Information Line - 403.314.2882
                          For current information on planned activities — such as turnaround flaring or venting, fire training, emergency preparedness drills or unplanned events (process upsets) — just dial in and a voice-mail message will provide you with current information.

                          Emergencies or Concerns

                          403.314.8767 — 24-hour Joffre Site Emergency Line
                          1.800.561.6682 — Transportation Emergency Line
                          1.800.780.6682 — Pipeline Emergency Line

                          By E-mail

                          Contact us at any time — we'd like to hear from you with questions, concerns or comments. Just e-mail us at

                          By Fax

                          Each department here on site has a direct fax line. If you don't know the direct fax number, just dial our switchboard and our receptionist can assist you.

                          By Mail

                          (serving the Joffre Site)
                          NOVA Chemicals
                          P.O. Box 5006
                          Red Deer, AB T4N 6A1

                          Courier Addresses

                          Joffre Site shipping address:
                          NOVA Chemicals Corporation
                          38430 Highway 815
                          Lacombe, Alberta
                          T4L 2N2

                          Joffre Site Deliveries:

                          21 km East of Red Deer on Highway 11; 2 km South of Hamlet of Joffre on Highway 815
                          NOTE: No Friday courier deliveries without an appointment.

                          GPS: Latitude 52-18 and Longitude 113-32

                          Accounts Payable Inquiries

                        • Sarnia-Lambton, ON, Canada

                          For all inquiries, please call Security at 519.862.2911 and press “0”.  You will be directed to the appropriate contact.


                          We would like to hear from you – if you have questions, concerns or comments please e-mail us at  


                          NOVA Chemicals has four locations in Sarnia-Lambton
                          Corunna Site
                          Moore Site
                          St. Clair River Site?
                          Manufacturing East
                          Corporate Center?
                          785 Petrolia Line
                          Corunna, ON
                          N0N 1G0
                          510 Moore Line
                          Mooretown, ON
                          N0N 1M0
                          285 Albert Street
                          Corunna, ON
                          N0N 1G0
                          Building 1040, Suite 201
                          1086 Modeland Road
                          Sarnia, ON
                          N7S 6L2
                          519.383.8303 Ext. 221

                          General Business and Mailing Address:

                          NOVA Chemicals
                          Manufacturing East Corporate Center
                          P.O. Box 3060
                          Sarnia, ON N7T 8C1

                          NOVA Chemicals Pipeline Emergency Lines:

                          In Canada: 519.862.2002 (Emergency Only)
                          In the US: 800.278.0584  (Emergency Only)
                        • Painesville, OH, USA?
                          Product Websites:
                          Press Inquiries: Corporate Communications 412.490.4963
                          Plant Inquiries: 440.352.3381
                          Product Inquiries for EPS resins: 877.877.0062
                        • Monaca, PA, USA
                          Product Websites:
                          Press Inquiries: Corporate Communications 412.490.4963
                          Plant Inquiries: 724.774.1000
                          Product Inquiries:
                          • EPS resins: 877.877.0062
                          • ARCEL resins: 724.770.5555
                        • Geismar, LA, USA

                          5205 Highway 3115
                          Geismar, Louisiana 70734/p>

                          Phone: 225.642.2100


                        Operating & Sales Centers

                        • Calgary, AB, Canada

                          NOVA Chemicals' Head Office

                          1000 Seventh Avenue S.W.
                          P.O. Box 2518 Station M
                          Calgary, Alberta
                          Canada T2P 5C6

                          Phone: 403.750.3600
                          Fax: 403.269.7410

                        • Fribourg, Switzerland

                          Avenue de la Gare 14 1700
                          Fribourg, Switzerland

                          Phone: 41.26.426.5757
                          Fax: 41.26.426.5770

                        • Houston, TX, USA

                          NOVA Chemicals Olefins, LLC

                          Williams Tower
                          2800 Post Oak Boulevard, Suite 425
                          Houston, TX 77002


                        • Mont Belvieu, TX, USA

                          NOVA Chemicals Olefins, LLC

                          10902 Fitzgerald RD
                          Mont Belvieu, TX 77580

                          Phone: 281.385.3660

                        • Pittsburgh, PA, USA

                          U.S. Commercial Center

                          1555 Coraopolis Heights Road
                          Moon Township, Pennsylvania 15108

                          Phone: 412.490.4000
                          Fax: 412.490.4155

                        • Sarnia, ON, CA

                          Manufacturing East Corporate Center

                          Building 1040, Suite 201
                          1086 Modeland Road
                          Sarnia, ON
                          Canada N7S 6L2

                          Phone: 519.862.2961
                          Fax: 519.481.2803

                        • Shanghai, China

                          Asia Operating Center

                          Room 2304
                          Unit A08, ATLAS Service Center, 11F, PLAZA 336
                          No.336 Mid-Xizang Road
                          Shanghai, P.R. 200001

                          Phone: 86.21.2321.3355


                        Technology Centers

                        • Centre for Applied Research

                          2928 16 Street, N.E.
                          Calgary, Alberta
                          Canada T2E 7K7

                          Phone: 403.250.4700

                        • Centre for Performance Applications

                          3620 32 Street, N.E.
                          Calgary, Alberta
                          Canada T1Y 6G7

                          Phone: 403.291.8444

                        • Beaver Valley Technology Center & Pilot Plant

                          400 Frankfort Road
                          Monaca, PA 15061

                          Phone: 724.774.1000